(the pieces that broke and need replacing)
After taking the washer apart and finding the broken bits (some part of the agitator) he was able to order the parts online for $18.90 (inclusive of tax and shipping).
This fiasco could have racked up a bill for $150-$200 for repairman services or $450 for a new washer, but instead less than $20 is coming out of our pockets. Bonus: I can continue to purchase the laundry detergent of MY choice (with coupons).
You do not need to be a rocket scientist or a contractor to do repairs like this. My Fiance is a Financial Planner who happens to be very handy around the house. Please do yourself a favor and investigate your home repair issues before calling a repairman or buying a brand new appliance.